Creating Caring Partnerships
Improving organisational culture in residential aged care for both staff and residents
This is a project that can be replicated in any residential aged care facility, no matter how poor the existing culture or how low satisfaction levels are of both staff and residents. The whole aim is to lead ALL staff through an exploratory process that requires them to explore their own thoughts, fears and behaviours in order to encourage understanding of how their emotions impact on their relationships with each other and with the residents. The second element of the process is to identify shared values that can be incorporated into a Behaviour Framework that is endorsed by both the Management Team and all staff. The third component is to explore the concept of resident focused care; what it means, how every staff member can contribute and how the quality of resident care and satisfaction is impacted by the strength of the WHOLE team. Finally exploring the impact of death and grief within a facility on staff and other residents and how to provide the best possible end of life care for each individual resident as well as support other residents when “one of their own” dies.
Creating Caring Partnerships in Aged Care
All care, whether in a hostel, low or high level aged care or in the community, requires the establishment of caring partnerships. Molly has a suite of programs she can tailor to the individual needs of your organisation that will help your staff to develop the skills necessary to ensure a resident focused model of care. The Creating Caring Partnerships program provides a range of options you can choose from, based on the needs of your organisation. Below are some examples
Building Teams That Care This module leads ALL staff through an exploratory process that assists them to examine their own thoughts, fears and behaviours in order to encourage understanding of how their emotions impact on their relationships with each other and with the residents. The second element of the process is to identify shared values that can be incorporated into an endorsed Behaviour Framework. The third component explores the concept of resident focused care; what it means, how every staff member can contribute and how the quality of resident care and satisfaction is impacted by the strength of the WHOLE team.
Leadership in Aged Care This module focuses on identifying characteristics of leaders, exploring the existing skills of the staff group and developing their ability to act as role models, provide peer support and encouragement to early career staff. Development of a standardised Orientation and Transition Program can also be included in this module in organisations where new staff struggle to “find their feet” in the team
End of Life and After Death Care This module covers all elements of providing a holistic, palliative approach to care including Advance Care Planning and After Death Care of residents, families and staff. Exploring everything from “how to have difficult conversations with residents” to providing holistic care for a dying resident, caring for the body of a deceased resident, informing other residents of a death and supporting each other when a resident dies will be covered. Where policy development is required for individual facilities, this too can be included.
Grief and Loss in Aged Care Every new resident who enters a facility is grieving. What do we need to do to assist them in this process? How do we help them settle in and feel that they have something to contribute to their new community? How do we address issues of loss and fear that often accompanies the transition to residential care? This module explores the contemporary grief and loss theory and provides practical resources staff can use to help residents find a sense of meaning and purpose in their new surroundings. The module will also explore staff grief and self care strategies.